Make repeated questions easier.
Answer questions about services, opening hours, and the next steps using your business information.
Keep customers moving from a quick WhatsApp question to a useful answer. Help with services, collect inquiry details, and know when to bring in your team.
Answer questions about services, opening hours, and the next steps using your business information.
Ask what a customer needs and their preferred time, so your team starts with a useful booking or sales inquiry.
Learn how your team handles WhatsApp conversations and hand off requests that need a person’s judgment.
ReplyHatch automatically learns from the conversation history you connect: how you greet people, answer questions, handle different situations, and follow up.
Add your current knowledge base so your agent has both your approach and the facts behind a good answer.
Set up and review your agent in the
ReplyHatch workspace. Then let it help.
Choose WhatsApp conversations that show how you welcome customers, explain services, and ask for the details you need.
Add service descriptions, FAQs, hours, and booking instructions. Review how the agent responds in your workspace before enabling replies.
Your agent answers routine questions and collects context for follow-up. Your team confirms bookings and handles requests that need a person.
It can answer customer questions using your business knowledge, collect details for a sales or booking inquiry, and help your team follow up with context. ReplyHatch is designed for useful customer conversations across sales and support.
Your agent learns tone and response patterns from the chat history you connect. Combined with current business information, those examples help it give context-aware replies in your style.
ReplyHatch can collect a booking inquiry, including the service, preferred time, and contact details. Your team then reviews the request and confirms an available appointment with the customer.
In the ReplyHatch workspace, connect your conversation history and add your service details, policies, and FAQs. Teach your agent how you handle customer questions, then review example replies before enabling automation.