Give product questions an answer.
Help customers understand what you sell, how much it costs, and what options are available.
Give customers a useful answer while their interest is still there. Your AI agent helps with product questions, delivery details, and order inquiries on Telegram.
Help customers understand what you sell, how much it costs, and what options are available.
Use your delivery policies and FAQs to explain where you deliver and what customers should expect.
Collect the details of a request and pass the conversation to your team for the next step.
ReplyHatch automatically learns from the conversation history you connect: how you greet people, answer questions, handle different situations, and follow up.
Add your current knowledge base so your agent has both your approach and the facts behind a good answer.
Set up and review your agent in the
ReplyHatch workspace. Then let it help.
Connect the conversations you want your agent to learn from. Familiar questions and helpful replies give it examples of how you work.
Share your product catalog, delivery information, and policies. Update your knowledge as your business changes.
Your agent uses the customer’s question and your knowledge to respond. Order inquiries and requests that need a person can move to your team.
An AI agent uses the current message and your business knowledge to answer a question. ReplyHatch also learns how you replied in previous conversations, helping it follow your tone and approach.
Yes. The conversations you connect provide examples of your tone, how much detail you give, and the follow-up questions you ask. You can refine those patterns inside your agent’s workspace.
Your agent can recognize buying interest and collect the product and contact details needed for a follow-up. Your team receives the inquiry with context to review the request and arrange the next step.
Add your product catalog, pricing, delivery areas, and common questions to your knowledge base. Pair these current facts with examples from your past Telegram conversations so your agent knows both what to say and how you say it.