Answer the DMs your content brings in.
Help people asking about sizes, prices, and availability with answers grounded in your product knowledge.
ReplyHatch / Instagram automationInstagram DM automation.
AI SALES & SUPPORT FOR INSTAGRAM
Instagram DM automation.
With a little more you.
Your content starts the conversation. Let an AI agent answer the product questions, catch the interest, and help turn Instagram DMs into a next step.
Learns your voice Your team stays in control
Instagram DMsILLUSTRATIVE CONVERSATION
FROM A FIRST HELLO…
M
Hi! Does this come in blue? 👀
Yes, the Everyday Tote comes in sky blue! It’s $32. Want me to save one for you?
Your knowledge. Your tone.Yes please! I’d love one 🤍
Order interest capturedEveryday Tote · Sky blue · Follow-up ready
…TO SOMETHING MORE.ReplyHatch · AI sales & support
A REPLY THAT GETS SOMEWHERE
From “love this” to “how do I order?”
Keep the voice people follow you for.
Learn from your Instagram chat history: your greetings, your explanations, and the way you help someone choose.
Give interested followers a next step.
Collect contact details and order requests, then bring your team in when a customer needs a personal conversation.
YOU’VE ALREADY SHOWN IT HOW.Your past Instagram chats.
Your past Instagram chats.
A head start for your agent.
ReplyHatch automatically learns from the conversation history you connect: how you greet people, answer questions, handle different situations, and follow up.
Add your current knowledge base so your agent has both your approach and the facts behind a good answer.
Your conversation historyYour tone & response patterns
+Your business knowledgeCurrent products, FAQs & policies
A useful reply.
In your voice.
In your voice.
FROM KNOW-HOW TO YOUR NEXT REPLYHow Instagram automation
How Instagram automation
fits your business.
Set up and review your agent in the
ReplyHatch workspace. Then let it help.
Start with your Instagram conversations.
Connect the chat history you want your agent to learn from. Your past replies show how you speak to followers and answer common questions.
Add what customers need to know.
Give your agent your catalog, pricing, delivery information, and FAQs. Review its tone and replies inside the ReplyHatch workspace.
Keep new DMs moving.
Enable replies for your connected channel. Your agent answers questions, recognizes order interest, and passes conversations to your team when needed.
THE QUESTIONS BEHIND THE SEARCHInstagram automation,
Instagram automation,
explained.
How can AI automate Instagram DMs?
An AI agent uses your business knowledge and the context of a message to answer a customer’s question. ReplyHatch also learns your response style from the chat history you connect, helping automated replies sound like your business.
Can it learn from my previous Instagram conversations?
Yes. ReplyHatch can learn your tone, common answers, and follow-up patterns from the conversations you choose to connect. Pair those examples with current product details and policies so old messages do not become the only source of information.
Can Instagram DM automation help capture leads?
Your agent can ask for contact details when someone wants a follow-up and capture interest in an order. Your team can continue the conversation with the product, request, and customer details already in context.
Can I review replies before enabling automation?
Yes. In the ReplyHatch workspace, you can teach your agent, review its knowledge, and try example questions. Refine its answers and tone before enabling automated replies for your Instagram conversations.
YOUR VOICE. EVERY REPLY.Make your next Instagram conversation
Explore how it works
Make your next Instagram conversation
a little more helpful.
Explore how it works FIND YOUR CONVERSATION